Frequently Asked Questions

We ship domestically in the United States. We currently do not offer international shipping.
For our personalized + sewn products, we do not accept returns or exchanges due to the customizable feature of each product. Discounted items are final sale. For items that are designed, we offer returns up to 15 days after your item is delivered. To start a return email katiesmithinfo@gmail.com.
From the point of purchase confirmation, please give us one week to process and ship your order.